| Support Topic | Contact Information | Hours of Operation |
| Carrier/PAPS Questions | 866-548-7277 or http://livingstontracker.com | 24/7 |
| Lumber Permit Questions | 800-361-3097; ask for the Permit Department Or lumberpermits@livingstonintl.com | M-F; 5AM EST to 6PM EST |
| Pro Forma Express / Customs Compliance Questions | 855-225-5548 | M-F; 8AM EST to 8PM EST |
| US Manifest Questions | 810-966-2361; press option 2 for Manifest Or mexpress@livingstonintl.com | M-F 6:30AM-12:30AM EST Sat-Sun 9AM-5PM EST |
| ACI Canadian Manifest Questions | 866-626-3246 | 24/7 |
| ISF Questions | 810-966-2361; press option 2 for Manifest | M-F 6am-1am EST Sat-Sun 7am-11pm EST |
| Technical or Other Related Questions | 800-291-7993 | 24/7 |